Loyalty & Campaigns
Loyalty built into operations, not bolted on.
Same platform where your revenue and margin live. No separate loyalty SaaS — one data model, one cockpit.
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Customer Segments
Champions, Loyal, Regular, New, At Risk — calculated from RFM logic on your transaction data. Each segment shows % of customers and % of revenue, so you know where value actually lives.
% of customers · % of revenue
Loyalty tiers · active members
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Loyalty Tiers
Bronze / Silver / Gold / Platinum out of the box. Configure thresholds, point multipliers, reward types, and expiry rules per tier. Tier progression and balance tracked automatically.
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Cohort Retention
See exactly where repeat-visit drop-off happens — by acquisition week. W0–W4 retention rates show which cohorts are healthy and which are aging into At Risk before your segment view catches them.
W0 = acquisition week · W4 = 4 weeks later
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Campaigns Engine + AI Advisor
Create campaigns: discount %, bonus points, free item. Target any segment. Set budget cap and duration. The AI Advisor monitors segment drift and suggests campaigns with the right margin headroom — one-click to apply.
Target segment
Offer type
At Risk segment is losing momentum — avg. visits dropped from 3.1 to 1.8/month.
Suggested: 2× points · 2 weeks. Estimated cost: 1.2% margin headroom. Expected recovery: 34% reactivation within 14 days.
Loyalty FAQ
Questions buyers ask before evaluating the module.
Next step
See it on your own customer data.
We connect to your POS or ERP, run the first segment breakdown on your actual customer base, and show you which segment to target first — in 20 minutes.